If the caller reports a suicidal person or an attempted suicide, which protocol should be used?

• A. Protocol: 105
• B. Protocol: 132
• C. Protocol: 111
• D. Protocol: 127

Answer: (D)

When a caller reports a suicidal person or an attempted suicide, you use the protocol that is specifically designed for suicide risk. This protocol centers on immediate safety, rapid risk assessment, and activating the right responders so help arrives quickly and effectively. The key idea is to keep the caller connected, gather essential details fast (location, current danger, whether there’s a plan or means, and who is at risk), and dispatch appropriate resources such as emergency medical services and crisis or welfare-response teams right away. This focused approach ensures the situation is treated with the urgency it requires, reducing the chance of harm and guiding responders to the right plan of action.

Other protocols are geared toward different types of emergencies—for example, routine welfare checks, medical-only emergencies, or non-suicidal crises—and they don’t provide the same emphasis on imminent self-harm risk and rapid escalation. Using the suicide-risk protocol ensures the steps taken match the gravity of the situation and maximize safety for the person in crisis.